Privacy Policy

Introduction

Workshell (which means here Workshell Limited and its subsidiaries) respects your privacy. All information you give us is held with the utmost care and security.

This privacy policy sets out our privacy practices. Please take time to review this privacy policy as it tells you how your personal information will be treated by us. We do not sell, rent or loan any identifiable information regarding our customers to any third party. Only in the circumstances described within this Privacy Policy would we share your information with any third party.

Our use of personal data in the UK is in accordance with the Data Protection Act 1998. Any questions regarding Workshell's privacy policy should be directed to the Data Controller at [email protected].

Use of information

Workshell will not collect any personal information about individuals except as set out in this privacy policy.

Examples of the types of personal information we will collect are: name, company, postal address, email address, phone number, details of website and product usage and product commentary.

We will use the personal information provided to us in order to:

  • Process orders submitted by you.
  • Customize the service we provide to you.
  • Administrate or otherwise carry out our obligations in relation to any agreement you have with us.
  • Verify your identity (for example if you participate in any promotions administered by us).
  • Anticipate and resolve any problems with any goods or services supplied to you.
  • Carry out market research and surveys and track sales data.
  • Track your engagement with us.
  • To send you follow-up communications relating to software downloaded from our site.
  • Send you information about our other products and services.

We may collect any personal information provided by you to us through this website or via one of our telephone operators, or we may collect this information through your email or other communications with us. Certain information is collected automatically, as described later in the privacy policy.

We may also ask you for other optional information such as what sort of equipment/device/software you use and what other subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalized to your needs and preferences.

Although we do not make it compulsory to give us every item of information we ask for, the more information volunteered by our customers (and the more accurate it is), the better we can match our services to the needs of the body of our customers.

We also collect information from you if you choose to take part in any of our on-site surveys or promotions. We will use this information to administer the promotion, help us to plan other promotions and improve the services we provide.

3rd Parties & their sites

Certain Workshell services, such as payment processing or assisting with user evaluation of our products, are offered in conjunction with our (third-party) business partners. In such cases, we may need to share your personal information with them in order to provide these services. In this instance, please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.

Where our services make use of hosted tools, hosted data storage and payment services provided by third parties any of your personal information stored by such third parties shall be subject to their privacy provisions.

Whilst we choose our business partners carefully, unfortunately we cannot be responsible for their privacy policies and practices or those of other sites that you access using links from our site. Therefore we recommend that you check the policy of each site you visit.

In addition, if you linked to our site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Log files & IP addresses

When you visit our site, we automatically log your IP address which is recognized by our web server. We use IP addresses to help us administer the site, to collect broad demographic information for aggregate use and to track your engagement with us.

Non-personal information

We may automatically collect non-personal information about you, such as the type of internet browsers you use and the site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our site.

Workshell may share non-personal aggregate or summary information regarding its customers with partners or other third parties, such as information relating to the number of users linking to our site from their sites but Workshell does not sell or share any information at the individual level.

Cookies

Cookies are very small text files saved to your computer used to track user navigation around a website.

At Workshell session cookies are used when users log-in to the site. Workshell will use such cookies to identify unique users to our sites. They are not cross-referenced with any other information such that an individual person could be identified.

Workshell also uses in-product cookies to collect, maintain, process and use analytics data related to your use of Workshell products. These are enabled by default, but may be disabled by you at any time.

Workshell may use a third party to serve advertisements on our sites. The advertisers may use cookies to track the number of users responding to the campaign. Workshell does not have access to or control of cookies placed by third parties.

Disabling/Enabling Cookies - users have the ability to accept or disable cookies by modifying the settings in their browser. Disabling cookies, however, may mean that some functionality may be affected. For further directions on how to disable cookies please visit http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html

Disclosure

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally obliged or entitled to do so (for example, if required to do so by Court order or for the purposes of identifying fraud or other crime).

We will only disclose your personal information to a third party either as part of a reorganization or a sale of the assets of Workshell and/or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.

Record accuracy

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security

We have implemented technology and policies to help safeguard your privacy from unauthorized access and improper use. For example, transactions conducted through the site are encrypted and user log-in is subject to password protection. We will continue to monitor and update security measures as new technology becomes available as appropriate to the site.

Transferal of information

Information you provide to us may be transferred by us to our subsidiaries and/or our service providers that are situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA. Any of our servers may also be temporarily located in a country outside the EEA. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.

Consent

By using our website, or giving us your details at an exhibition, you consent to the collection and use of this information by Workshell. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we would disclose it.

Contacting us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an email to us at [email protected]. You are entitled to ask for a copy of the information we store about you (for which we may charge a small fee).